"There are people who can't afford to come very often, but they still come when they can, maybe three times a year, just because of the difference they get from us compared to what they'd get from the other guy. And the cost of coming to me gets lower: the first time is a bit expensive, because it's harder to work on the hair first time, but after that the cost goes down a lot. In fact, it's a bargain!"
The business really is a family concern. Harrison has also joined the team, to Nicky's evident delight.
"I have to say he's been great. He's been with us for a year now. I had thought he was originally going off to university in Edinburgh, but now, rather than just take it as a year out he's actually said that he doesn't really want to go. It was quite hard for someone from my generation to accept that. I felt that if you got a place at university you sort of just took it up; but I'm actually coming round to accepting it now."
Harrison says, "I'm the only person from the school that isn't going. And I got one of the highest marks."
Harrison's decision was certainly not down to poor marks. With two A grades and a B he was accepted into one of the UK's top universities. His reasons were more to do with him already being focused on what he wants to do. That focused attitude would still be applied if he did decide later on to attend uni.
"If I was going to go it would be to get a degree, not just to have a good time or anything. I already have a good time here."