
Dear Sir/Madam
It is very unusual for me to write to companies because for the most part there aren't many good things to say. However in this instance I think it appropriate that I put pen to paper.
I was presented with a computer for the first time, having previously no interest whatsoever, but after a crash course I somehow managed to get to grips with the mouse (so to speak) and got onto the Internet. The first web page that I got on was yours and I must say that I was both surprised and delighted with the contents, layout and general ease with which I was able to find what I wanted.
Having been thinking about having my own personal plate for a very long time, the only decision I had to make was which one! After much debate and thought I finally made my choice.
When I telephoned you I spoke to your operator Vaughan and I must say that his friendly, helpful and very professional manner impressed me very much and he certainly deserves a pat on the back for his efforts and my thanks.
You can rest assured that in the future I shall be singing your praises to anybody who cares to listen. Thank you again and to say that I am the proud owner of my new personal number plate.
Yours very sincerely,
John Mander
Keep in Touch!
Although we receive many, many letters and emails from customers who have bought their private number plates from us, few correspondents write more than a paragraph, unlike Mr Mander, the gentleman who wrote the longer letter reproduced above.
Your comments are very important to us in many ways. Obviously it does wonders for our reputation when we are able to publish hundreds of messages from satisfied car registrations customers, but we also benefit from the feedback from customers who may have encountered less than perfect service. Believe it or not, we welcome complaints as much as praise. Every message that points out a shortcoming on our part is an opportunity for us to improve.
We are grateful for all your letters and emails. Please do keep in touch.