Well worth the effort

When we found out that BRO 64N wasn't registered at all by the DVLA we set about requesting it to be released.

We naively thought we would simply have to pay the set fee and the plate was ours. Then we discovered all about the auctioning process.

Having lost out on the day, we saw you advertise the plate a few weeks later and had to retrieve it - after all, we'd initiated the whole thing and it would have been galling to see it somewhere else after all the effort!

It's an investment for our son, Brogan John Thomson (4) who is pictured here. He learned to say B-R-O sixty-four -N before he could say his own name!

I'd like to say that, in spite of our disappointment at having to re-enter the fray for the purchase of a plate which we had originally come up with, your staff were very helpful and sympathetic in dealing with the transaction.

John, Angela & Brogan Thomson
Lossiemouth, Scotland.