Number Plate FAQs

When do I get paid?

If your registration is being transferred straight onto the purchaser's vehicle from your vehicle, we will require a copy of your V5 registration document showing the replacement number before payment.

If the purchaser is to receive the registration on a retention document then we will pay upon receipt of the correctly signed retention document showing the purchaser as nominee.

If the registration is being transferred onto a vehicle but you currently hold it on a retention document then we will pay upon completion of transfer to the recipient vehicle.

E&OE. While we make every effort to ensure that the information contained in our FAQ is correct, and we believe the information to be accurate, we will not be held to conditions or terms that, through accidental error or omission, are incorrect. We will however correct such errors as soon as we become aware of them.